Training & Masterclasses
As an experienced practitioner who also attends all industry conferences and educational events, Mala prides herself on staying at the forefront of the latest industry trends, as well as new techniques, technologies, and research. This makes her an invaluable resource when it comes to training your team and building your knowledge. All training is highly tailored to the nature of your business and the services you offer, as well as the level of qualifications and training of your attending team members.
The Patient Experience
As a Beauty Therapist with a spa background, and a Dermal Clinician working in medical aesthetics, Mala has a unique perspective on how these two very different industry sectors can collide. This masterclass teaches the importance of the patient journey, and practical tips on how to improve your business' patient/client experience. By incorporating techniques used by luxury beauty and spa destinations, even the most cold & clinical surgical, medical, or skin practice can create a warm and positive patient journey. This is imperative for success and will result in improved patient comfort, confidence, compliance, understanding, and enjoyment that will inevitably lead to further success for your practice.
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Skincare Essentials for Aesthetic Clinics​
This masterclass is designed to take your surgical and non-surgical offerings to the next level by providing the fundamentals of pre and post-treatment skincare, across both treatment and retail aspects. All cosmetic treatments without exception, whether they be surgical procedures like liposuction+fat transplant, facelifts and blepheroplasies, or non-surgical such as injectables, radiofrequency, needling, ultrasound or IPL+LASER, can have their outcomes improved if the patient's skin quality is optimal. And this can be achieved with the right skincare. Learn how to improve your patient results and recommend skincare products and treatments which specifically complement your services by booking this masterclass for yourself and/or your team. Ideal for cosmetic nurses and physicians.
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Contract Training for Skincare & Device Distributors
Mala is also available as a contract trainer for brands and distributors. Having worked in-salon/clinic with a huge number of brands and devices, and well as years of experience writing content on skincare ingredients and device technologies, Mala has an extensive foundation of knowledge that can easily translate to team training, with little prep required from the brand/distributor itself. Mala has worked across brands including Synergie, Skinceuticals, Advanced Skin Technology, Dermalogica, Dermaenergy, Murad, iS Clinical, Payot, Babor, Waterlily, BLC, HydraFacial, InMode, Cutera, Lumenis, BTL, Healite, Cynosure, Candela, Siton, Venus Concept and more.
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Tailored Private Education
If your spa, clinic, or brand is seeking a beauty, spa or dermal, tailored private training arrangements can be organised with Mala, either one-on-one or with a team. Thanks to her regular conference attendance, knowledge of so many industry brands, experience ranging from 5-star hotel spas to plastic surgery clinics, and up-to-date knowledge on key trends and industry happenings, Mala can provide an extremely valuable resource for your team - particularly as part of any new business ventures. Sessions can be fully customised, included but not limited to:
- Client consultations
- Introduction to clinical skin knowledge for spa therapists
- Combining various treatments, product ranges and modalities
- Connecting with clients
- Secrets behind effective retailing
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Want to know more? Book a phone call and let's chat.